Phone socks, the customised mobile phone protection

Sample Request & Policy for freshball

For established customers samples are either no charge or memo billed.

For non established customers samples are billed. We’ll be happy to supply samples of any of our specialty advertising & promotional products which interest you. Cost, including shipping, handling and taxes (and duties if applicable) is payable before sample order is processed. Should you decide to place an order the cost of the sample will be deducted from the cost of the order. If you do not decide to place the order, the sample will be considered to be purchased and no refund will be issued.
Samples under 10 euros are non returnable. Samples over 10 euros in cost may be returned up to 25 days after initial shipping of those samples however a factory return authorization is required.

If you do not hold an account with us (if you have not done business with us before) then samples must be prepaid before dispatch. Please be aware that all samples are charged at their minimum quantity price and carriage will be extra. If a sample is returned on time (where applicable) the only charge is carriage. If a sample is not returned on time (where applicable), the client involved shall be invoiced for the product. Returned samples must be in an unmarked condition.
Samples can be customized to suit a client's needs, colours or logos, but this will invariably be incur customization charges at the manufacturer's own rate and discretion.
If you have any further enquiries, please Contact us